PC Support Technician Diploma: Gain Expertise in IT Support

By the end of this program, you’ll acquire the practical skills to support end users in IT, ERP, and CRM environments using tools such as PC hardware, SAP, and Salesforce.

Our program equips you with essential competencies to become a successful PC Support Technician, focusing on computer systems, networking, hardware, software, and operating systems—skills that are key in technical support and support specialist roles.

You’ll learn how to troubleshoot and resolve issues for users on both Microsoft Windows and Linux operating systems.

What to expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

85 Driftwood Lane, Whitehorse, Yukon Y1A 4P6
Phone: +1 867-667-9300
Email: info@heroesthroughcyber.today

PCC Information

Registered Training Organisation #CA17530492816
Registered under the Canadian Skills and Training Authority (CSTA)